At Aqua Star Pet, we are committed to delivering your orders quickly, safely, and reliably.
Order Processing Time
- Order Cut-Off Time: 5:00 PM (GMT, UTC +0)
- Handling Time: 1–2 Business Days
Orders placed after the cut-off time will be processed on the next business day.
Shipping Time
- Estimated Delivery Time: 3–5 Business Days
Delivery times may vary depending on your location and carrier services.
Total Delivery Time
- Handling Time: 1–2 Business Days
- Transit Time: 3–5 Business Days
- Total Estimated Delivery Time: 4–7 Business Days
Shipping Cost
- Free Standard Shipping on all orders
There are no hidden shipping fees. The price you see at checkout is the final price.
Shipping Coverage
We currently ship within the United States.
Delivery Information
- Please ensure your shipping address is accurate
- Delays may occur due to external factors (weather, carrier issues, etc.)
- Once shipped, tracking information will be provided (if available)
Business Information
Store Name: Aqua Star Pet
Business Address: 44 Henry St B, New York, NY 10002, United States
Phone: +1 212-431-4311
Email: support@aquastarpet.com
Customer Support Hours
Monday – Friday: 9:00 AM – 5:00 PM (GMT, UTC +0)
Order Cut-Off Time
Orders placed before 5:00 PM (GMT, UTC +0) will be processed on the same business day.