Billing Terms & Conditions
At Aqua Star Pet, we provide a secure and transparent billing process. By placing an order on our website, you agree to the following billing terms.
Accepted Payment Methods
We currently accept the following payment methods:
- PayPal (secure online payment)
- Cash on Delivery (COD) – pay at the time of delivery
Pricing & Currency
- All prices are listed in USD ($)
- Prices may change without prior notice
- Any applicable charges will be clearly shown at checkout
Order Confirmation
After placing an order, you will receive a confirmation email. This confirms that your order request has been received.
Cash on Delivery (COD)
For COD orders:
- Payment must be made in full at the time of delivery
- Please ensure someone is available to receive and pay for the order
- Orders may be canceled if delivery attempts fail
Payment Authorization
By placing an order, you agree to provide accurate payment and billing information.
Failed or Incomplete Orders
- Orders with incomplete details may be delayed or canceled
- We reserve the right to cancel suspicious or invalid orders
Contact Information
For billing-related inquiries:
Store Name: Aqua Star Pet
Business Address: 44 Henry St B, New York, NY 10002, United States
Phone: +1 212-431-4311
Email: support@aquastarpet.com
Customer Support Hours
Monday – Friday: 9:00 AM – 5:00 PM (GMT, UTC +0)
Order Cut-Off Time
Orders placed before 5:00 PM (GMT, UTC +0) will be processed on the same business day.