At Aqua Star Pet, we are committed to providing a secure, transparent, and convenient billing experience. By placing an order through our website, you agree to the following Billing Terms & Conditions.
Accepted Payment Methods
We currently accept the following payment methods:
- PayPal – Secure online payment
- Cash on Delivery (COD) – Pay when your order is delivered
Pricing & Currency
- All prices displayed on our website are listed in United States Dollars (USD $).
- Prices are subject to change without prior notice.
- Any applicable taxes, shipping fees, or additional charges (if any) will be clearly displayed during checkout before payment is completed.
Order Confirmation
After successfully placing an order, you will receive an order confirmation email. This email confirms that we have received your order request. Once your order has been processed and shipped, you will receive a separate shipping confirmation with tracking information (where available).
Cash on Delivery (COD)
For orders placed using Cash on Delivery (COD):
- Payment must be made in full at the time of delivery.
- Please ensure that someone is available at the delivery address to receive and pay for the order.
- If delivery cannot be completed after multiple attempts, your order may be canceled.
Payment Authorization
By placing an order, you confirm that all payment and billing information you provide is accurate, complete, and up to date. We reserve the right to refuse or cancel any order if fraudulent or unauthorized activity is suspected.
Failed or Incomplete Orders
- Orders containing incomplete or inaccurate billing or shipping information may be delayed or canceled.
- We reserve the right to cancel any order that appears suspicious, fraudulent, or violates our Terms & Conditions.
Contact Information
If you have any questions regarding billing or payments, please contact us:
Store Name: Aqua Star Pet
Business Address:
44 Henry St B
New York, NY 10002
United States
Phone: +1 (212) 431-4311
Email: support@aquastarpet.com
Customer Support Hours
Monday – Friday: 9:00 AM – 5:00 PM Eastern Time (ET)
Order Cut-Off Time
Orders placed before 5:00 PM Eastern Time (ET) are processed on the same business day. Orders placed after 5:00 PM ET, on weekends, or on public holidays will be processed on the next business day.