At Aqua Star Pet, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
Information We Collect
We may collect the following types of information:
- Personal details (name, email address, phone number)
- Shipping and billing address
- Payment-related information (processed securely via third-party providers)
- Website usage data (such as IP address, browser type, and device information)
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you regarding your purchases
- Provide customer support
- Improve our website, services, and user experience
Payment Security
All payments are processed through secure and encrypted payment gateways (such as PayPal). We do not store your full payment details on our servers.
Sharing of Information
We do not sell, trade, or rent your personal information. We may share your data with trusted third parties only when necessary, such as:
- Payment processors
- Shipping and delivery partners
- Website hosting and technical service providers
Cookies
Our website may use cookies to enhance your browsing experience, analyze traffic, and improve functionality. You can choose to disable cookies through your browser settings.
Data Protection
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure.
Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your personal data
To exercise these rights, please contact us using the details below.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Business Information
Store Name: Aqua Star Pet
Business Address: 44 Henry St B, New York, NY 10002, United States
Phone: +1 212-431-4311
Email: support@aquastarpet.com
Customer Support Hours
Monday – Friday: 9:00 AM – 5:00 PM (GMT, UTC +0)
Order Cut-Off Time
Orders placed before 5:00 PM (GMT, UTC +0) will be processed on the same business day.