Get in Touch with Aqua Star Pet
We’re here to help! If you have any questions about our products, orders, shipping, returns, or any of our services, please don’t hesitate to contact us. Our dedicated customer support team is committed to providing prompt and friendly assistance.
Contact Information
Store Name: Aqua Star Pet
Business Address:
44 Henry St B
New York, NY 10002
United States
Phone: +1 (212) 431-4311
Email: support@aquastarpet.com
Customer Support Hours
Monday – Friday: 9:00 AM – 5:00 PM Eastern Time (ET)
Order Cut-Off Time
Orders placed before 5:00 PM Eastern Time (ET) are processed on the same business day. Orders received after 5:00 PM ET, on weekends, or on public holidays will be processed on the next business day.
We strive to respond to all customer inquiries within 1 business day. Thank you for choosing Aqua Star Pet—we appreciate your trust and look forward to serving you and your pets!