Welcome to Aqua Star Pet. By accessing and using our website, you agree to comply with the following terms and conditions. Please read them carefully before placing an order.
General Use
- By using our website, you confirm that you are at least 18 years old or using it under supervision
- You agree not to misuse the website or engage in any unlawful activity
Products & Availability
- All products are subject to availability
- We reserve the right to limit or cancel quantities at any time
- Product descriptions and images are provided for informational purposes and may vary slightly
Pricing & Payments
- All prices are listed in USD ($)
- We accept PayPal and Cash on Delivery (COD)
- Prices may change without prior notice
Order Acceptance
- Orders are confirmed only after successful processing
- We reserve the right to cancel or refuse any order for any reason, including suspected fraud or incorrect information
Shipping & Delivery
- Delivery times are estimates and may vary due to external factors
- We are not responsible for delays caused by shipping carriers or unforeseen circumstances
Returns & Refunds
- Customers may return eligible items within 30 days of delivery
- Refunds are processed after inspection of returned items
- Please refer to our Refund & Return Policy for full details
Intellectual Property
- All website content (text, images, logos) is the property of Aqua Star Pet
- Unauthorized use or reproduction is strictly prohibited
Limitation of Liability
Aqua Star Pet shall not be held responsible for:
- Indirect or incidental damages
- Issues caused by misuse of products
- Delays beyond our control
Changes to Terms
We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page.
Contact Information
If you have any questions regarding these Terms, please contact us:
Store Name: Aqua Star Pet
Business Address: 44 Henry St B, New York, NY 10002, United States
Phone: +1 212-431-4311
Email: support@aquastarpet.com
Customer Support Hours
Monday – Friday: 9:00 AM – 5:00 PM (GMT, UTC +0)
Order Cut-Off Time
Orders placed before 5:00 PM (GMT, UTC +0) will be processed on the same business day.